The AfroChic Store is open between 10 am and 8 pm from Monday to Saturday. We're closed on public holidays.
If you have a general question, you may call the store on (030) 296 0205 within these hours.
For order specific questions, please call 020 - 015-8696 before 5 pm.
Thursday, April 12, 2012
Monday, April 2, 2012
#23 How To Determine Your AfroChic Size
You've visited our website and have fallen in love with several of our clothes. Now you're ready to shop. There's only one catch. How to know your AfroChic Size.
No worries. Determining your AC size is pretty simple.
1. First Determine Your Body Measurements
Find a measuring tape and take your bust, waist and hip measurements if you're a woman. Or if you're a man, measure your neck size. If you don't have a measuring tape, you can also call your regular seamstress or tailor to ask for your body measurements.
2. Find AfroChic's Size Chart
There are 3 places to find an AfroChic Size chart. You can find one on our website by clicking on the black menu bar which reads SIZE CHART. You can also find a size chart on this blog. See below for easy reference. If you have an AfroChic brochure, you can also find a size chart in there.
3. Compare Your Body Measurements To AfroChic's Size Chart
Now that you have y0ur body measurements and a size chart on hand, simply compare the two to determine your AfroChic size.
Your measurements may not fit neatly with our size chart in which case you'll have to buy the closest approximation. For example if your bust measurement is 39 and your waist is 32, and hip 42, you will buy a size 12.
Similarly if your neck size is 16.5, you'll have to decide whether to choose a Medium or a Small.
AfroChic does not alter clothes to fit specific individuals but you can always order and alter it yourself.
No worries. Determining your AC size is pretty simple.
1. First Determine Your Body Measurements
Find a measuring tape and take your bust, waist and hip measurements if you're a woman. Or if you're a man, measure your neck size. If you don't have a measuring tape, you can also call your regular seamstress or tailor to ask for your body measurements.
2. Find AfroChic's Size Chart
There are 3 places to find an AfroChic Size chart. You can find one on our website by clicking on the black menu bar which reads SIZE CHART. You can also find a size chart on this blog. See below for easy reference. If you have an AfroChic brochure, you can also find a size chart in there.
3. Compare Your Body Measurements To AfroChic's Size ChartNow that you have y0ur body measurements and a size chart on hand, simply compare the two to determine your AfroChic size.
Your measurements may not fit neatly with our size chart in which case you'll have to buy the closest approximation. For example if your bust measurement is 39 and your waist is 32, and hip 42, you will buy a size 12.
Similarly if your neck size is 16.5, you'll have to decide whether to choose a Medium or a Small.
AfroChic does not alter clothes to fit specific individuals but you can always order and alter it yourself.
Tuesday, March 27, 2012
#22 How To Check If Your Order Has Gone Through
How do you know if you were successful at ordering from AfroChic or not?
There are two ways to check.
1. As soon as your order has been placed, you should automatically receive the following email:
There are two ways to check.
1. As soon as your order has been placed, you should automatically receive the following email:
Thank you for your interest in AfroChic Limited.
Your order has been received and will be ready for pick up / delivered on xx/xx/2012.
If that date happens to be a national holiday,
your order will be rescheduled for the next business day.
Order ID: #xxxx Date Ordered: xx/xx/2012
To view your order click the link below:
http://www.afrochiconline.com/index.php?route=account/invoice&order_id=xxxx
Please reply to this email if you have any questions.
This is one way to know that your order has been received by AfroChic.
2. The other way to check is to go to our website: www.afrochiconline.com,
scroll to the bottom of the page and click on order history.
Enter your email address and password to log into
log into your AfroChic account.
If your order has gone through, you will see it listed under order history
with the status set to processing.
Sometimes customers think that placing an item
in your shopping bag means you've ordered it.
This is not correct. Just like in a real life shopping situation,
once you place something in your shopping bag, you will have to "CHECKOUT"
It is during checkout that you tell us when and where to deliver it.
Without checking out, your item just sits in the shopping bag inside the shop
and any other shopper who is interested in the same item may claim it by checking out.
For a step by step guide on how to order from AfroChic, please click "HOW TO SHOP"
Wednesday, February 29, 2012
#21 How To Use Your Store Credit To Shop Online
Applying your store credit towards an online purchase is quite simple.
During checkout, enter the code into the box that reads,'Store Credit or Gift Card,'
Then click update to see your new reduced total.
That's it. You have successfully used your store credit.
Friday, November 18, 2011
#20 AfroChic End of Year SALE: 15% Off All Online Orders
Dear AfroChic Customer,
As the year draws to an end, we would like to thank you
for shopping from us with our AfroChic SPECIAL END OF YEAR SALE!
Starting today, 18th November and ending 8th December,
you can enjoy 15% OFF our already friendly prices on all your online purchases!
HOW TO CLAIM YOUR 15% DISCOUNT
During checkout, Enter offer code
AfroChic15 into the box that reads "Store Credit or Gift Card Code".
Then click update to see your new reduced total.
Please note that items bought on sale are not returnable.
Take advantage of this great special.
Get AfroChic as Christmas gifts for friends and family.
Shop now to get first pickings of the sale!
And feel free to share the code with your co-workers, friends and family.
Greetings from the compliments shop,
AfroChic
www.afrochiconline.com
Friday, November 11, 2011
#19 You can change your password in 3 easy steps
Step 1: Visit www.afrochiconline.com. On the top right hand corner, you'll see
Step 2: Log into your AfroChic account by clicking on Sign in and entering your username and password. This will lead you into your account. The page you will see is organized like this:
Guest's Account - Sign in | Register
Step 2: Log into your AfroChic account by clicking on Sign in and entering your username and password. This will lead you into your account. The page you will see is organized like this:
My AccountStep 3: Under "my account", click on "Change your password" . This takes you to a page where you can enter and confirm your new password. Click continue and you'll see a message that says:
Voila! You have changed your password.
Success: Your password has been successfully updated.
Saturday, November 5, 2011
#18 It's Easy To Check If The Outfit You Want Is Available In Your Size
Say you saw a friend wearing an AfroChic dress, and you want to know if we have it in your size. What do you do?
1. Just visit our website: www.afrochiconline.com
2. Determine your AfroChic size by comparing your body measurements against the bust, waist and hip measurements displayed on our website.
3. Shop by SIZE, and select your size. This shows you all the items in the store that are available in your size.
If you see the item you want in the displayed listings, you can go ahead to order it by following these steps
If you don't see the item you want in the displayed listings, it means we currently do not have that product in your size. You can check back in a few days to see if that item has been restocked in your size or if we might have something similar that you want.
1. Just visit our website: www.afrochiconline.com
2. Determine your AfroChic size by comparing your body measurements against the bust, waist and hip measurements displayed on our website.
3. Shop by SIZE, and select your size. This shows you all the items in the store that are available in your size.
If you see the item you want in the displayed listings, you can go ahead to order it by following these steps
If you don't see the item you want in the displayed listings, it means we currently do not have that product in your size. You can check back in a few days to see if that item has been restocked in your size or if we might have something similar that you want.
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